A straightforward fix
$35 for an issue we can resolve in one go. If it needs more work, we discuss the scope first.
TECHBENCH LIVE / DIRECT DESK01 — DESCRIBE THE ISSUE
NO DIAGNOSIS REQUIRED
What broke?
Tell us here.
A slow computer, a broken page, or something you can't name yet. Pick a symptom to start your issue brief, then send it through the free inquiry form. No purchase needed.
Skip the board. Describe it directlyNever include passwords or card details. An inquiry is saved for follow-up; email delivery is not yet confirmed.
OPEN AN ISSUE BRIEFSTART FREE / 01
What isn't working?
Choose a symptom. The issue form is next; you can edit every word before sending.
01 / DEVICEComputer or deviceSlow, stuck, strange errors
02 / ONLINEWebsite troublePages, updates, logins
03 / OTHERSomething elseDescribe it in your own words
No symptom selected. You can go straight to the form.
YOUR BRIEF STAYS ON THIS PAGE UNTIL YOU SEND IT.
THE STRAIGHTFORWARD FIX$35
Full payment upfront for one clear issue. Scope is agreed before work.
LONGER WORK$35 credit
Full payment upfront as credit toward agreed longer work. We discuss scope before additional charges.
RIGHT NOWAsk first
Check the live paid-route status below before purchasing. A free question doesn't book work or reserve a start time.
Choose your path
Show us what stopped working.
Ask first for free. Fix or credit costs $35 in full when secure checkout is available; no work begins from a free inquiry.
01 / NO PAYMENT
Describe your issue for free
Tell us what you need to know. Your inquiry is saved for follow-up; email delivery is not yet confirmed.
02 / PAID ROUTE
Fix or service credit · $35
Paid checkout is currently unavailable. You can still send a free inquiry.
Review before you decide
Paid queue checkout is not open
One clear issue: $35 full payment upfront. Longer work: $35 service credit paid in full now toward agreed scope; extra work requires separate agreement. A free question does not buy a fix or reserve a start time.
Describe my tech problem Your free inquiry is saved for follow-up. Email delivery is not yet confirmed.Saved checkout summary
The order is unpaid until payment verification completes.
A practical way forward
Tell us what stopped working.
We’ll help sort the next step.
Slow laptop? A site that broke after an update? Maybe the problem is still a mystery. You can describe it without buying anything first.
Tell us what brokeCredit toward the bigger job
The $35 service credit goes toward longer work. Nothing extra is charged without agreement.
Not sure which fits?
Send the symptoms, device or website, and the exact error. Don’t share passwords or payment details.
More detail, if you need it
Know what help you need
Read the details, then return to the inquiry or admission information above.
Before requesting support
Restart the affected device, note the exact error message, and check whether the problem affects one application or everything. Save your work and back up important files before troubleshooting.
What we can help with
Remote support, PC cleanup and virus scans, website issues, and on-site requests. Describe the device, operating system, symptoms, and changes made before the issue began. Never send passwords or card details in the inquiry form.
Service terms
A straightforward fix is $35 full payment upfront; longer work can start with a $35 service credit paid in full now toward the agreed scope. The paid route below shows whether secure checkout is available. Additional work requires separately agreed scope and charges.
Frequently asked
An inquiry is not a booking or paid queue entry. Include your city for an on-site visit. Inquiry delivery by email is not yet confirmed.